Frequently Asked Questions

Everything You Need to Know About Our Space Solutions

Storage

Illegal Substances
Example: Contraband drugs, prescription drugs

Food products / Perishables
Example: Fruits, seafood, meat, dairy products

Living Organisms
Example: Pets, plants

Flammable Liquids
Example: Lighter fluid, petrol, diesel, kerosene, motor oil, paint

Toxic Substances
Example: Agricultural chemicals, pesticides

Explosives
Example: Ammunition, fireworks

Gases
Example: Diving tanks, camping gas, butane gas, aerosol spray paint

Corrosive Agents
Example: Acids, alkaline, including lead-acid batteries, mercury

Dangerous Goods
Example: Hazardous materials

Oxidising Substances
Example: oxygen generator, peroxides, bleaching agent

Funeral / Burial Items
Example: Coffins, urns, cremated ashes

Immoral material
Example: Any material deemed immoral by the authorities

We offer a large range of standard storage units as well as bespoke units for any size you may need in our climate-controlled secure storage facility. Use our storage calculator to determine which size room you need.

If the unit size you want is available at our facility, then yes, you can move into a larger unit to better suit your storage requirements. Our customer service assistant will be able to assist you in that transition.
There is no minimum storage period but we do operate on a monthly billing cycle so you will be billed for a minimum of a month’s storage.
Government authorities such as the customs and police have statutory rights enabling them to visit your space unit with relevant documentations. As per our storage agreements, we will fully cooperate with all government authorities when they have reasonable cause to suspect that illegal or possibly illegal activities are conducted in our self-storage facility. The extent of our cooperation includes allowing these authorities to inspect your storage unit.

Billing

There is a refundable deposit, which is equal to one month’s rent. When you leave Cube Self Storage, providing you have given us one month written notice and that you leave your room in the same condition as when you started your rental period, your deposit will be returned to you.

We run a first of the month billing cycle. For the first calendar month of your storage, you will be charged from the day that your packed boxes have been securely stored to the end of that month, and then on the first day of each subsequent calendar month. You will be liable for full month storage charges irrespective of the date you wish to have your items delivered and your storage terminated.

Packing & Logistics

We can recommend an excellent removals service or can provide a collection service upon request.
Yes we offer trolleys and a variety of moving equipment to help you move your belongings into our self-storage facility.

Yes, we sell the full range of packaging materials including storage boxes, bags and bubble wrap – you can contact us for more information.

MCO Updates

  • Please contact us at 019-4914639 / 019-6952349 to set an appointment before arriving at our facility.
  • Monday to Friday from 9:00 am to 6:00 pm daily.
  • Saturday to Sunday 9:00 am to 4:00 pm daily.
  • All visitors must wear face mask, scan the MySejahtera code, take a temperature scan and sanitize their hands before entry.
  • Our buildings are wiped down and sanitized daily.

We’re extending our FREE moving service. Now you can stay safe at home, while we send our professional movers to collect your items and move them into our facility at no extra cost.